- Share this content on your favourite social media platform: Support CRM transformation and fundraising data operations, improving data quality, reporting and supporter systems. Classifications
- Volunteer / Charity / Community
- Full-time Key points
- Turn data into impact; help shape the future of RFDS beyond its 100-years
- Access to tax-free salary packaging benefits of up to $18,500
- Flexible work-from-home options and free parking when in the office Description The Royal Flying Doctor Service (Queensland Section) (RFDS) is embarking on an exciting period of digital transformation, and we're looking for an experienced Data Services Coordinator to join our Fundraising & Engagement team. This newly created full-time contract role offers the opportunity to support a major CRM transformation while maintaining critical fundraising data operations. As RFDS transitions to modern cloud-based platforms, you'll help ensure supporter data remains accurate, accessible and actionable, driving better experiences and data-informed decisions across the organisation. This is an ideal opportunity for a highly organised data professional who enjoys variety, thrives in a collaborative environment and can confidently balance operational support with project-based work.

About the Role
Reporting to the Data & Supporter Services Manager, you'll provide operational support across CRM administration, data services, fundraising campaigns and reporting activities. You'll work closely with internal stakeholders, software vendors and project teams to support both business-as-usual operations and ongoing CRM initiatives. A significant focus of the role will be maintaining day-to-day data services while key team members are engaged in a large-scale CRM migration project.

Key Responsibilities




- Provide first-level support for CRM and fundraising database enquiries
- Administer and maintain CRM and supporter database systems
- Manage data imports, exports and data quality activities
- Prepare audience selections, campaign files and mailing lists
- Support fundraising campaigns through data preparation and validation
- Produce reports, dashboards and data extracts for stakeholders
- Perform data cleansing, reconciliation and quality assurance activities
- Coordinate vendor support requests and system enhancement activities
- Support CRM migration, testing, implementation and user adoption activities
- Maintain process documentation, user guides and knowledge resources
- Assist with troubleshooting, problem resolution and continuous improvement initiatives
- Ensure compliance with privacy, security and data governance requirements Data Services Coordinator Support CRM transformation and fundraising data operations, improving data quality, reporting and supporter systems. Classifications
- Volunteer / Charity / Community
- Fundraising
- Full time Key points
- Turn data into impact; help shape the future of RFDS beyond its 100-years
- Access to tax-free salary packaging benefits of up to $18,500
- Flexible work-from-home options and free parking when in the office Description The Royal Flying Doctor Service (Queensland Section) (RFDS) is embarking on an exciting period of digital transformation,



and we're looking for an experienced Data Services Coordinator to join our Fundraising & Engagement team. This newly created full-time contract role offers the opportunity to support a major CRM transformation while maintaining critical fundraising data operations. As RFDS transitions to modern cloud-based platforms, you'll help ensure supporter data remains accurate, accessible and actionable, driving better experiences and data-informed decisions across the organisation. This is an ideal prospect for a highly organised data professional who enjoys variety, thrives in a team-oriented environment and can confidently balance operational support with project-based work.

About the Role
Reporting to the Data & Supporter Services Manager, you'll provide operational support across CRM administration, data services, fundraising campaigns and reporting activities. You'll work closely with internal stakeholders, software vendors and project teams to support both business-as-usual operations and ongoing CRM initiatives. A significant focus of the role will be maintaining day-to-day data services while key team members are engaged in a large-scale CRM migration project.

Key Responsibilities
- Provide first-level support for CRM and fundraising database enquiries
- Administer and maintain CRM and supporter database systems
- Manage data imports, exports and data quality activities
- Prepare audience selections, campaign files and mailing lists
- Support fundraising campaigns through data preparation and validation
- Produce reports, dashboards and data extracts for stakeholders
- Perform data cleansing, reconciliation and quality assurance activities
- Coordinate vendor support requests and system enhancement activities
- Support CRM migr

📌 Data Services Coordinator (Brisbane)
🏢 Flying Doctor
📍 Brisbane