University of Southern Queensland – Springfield NSW 1d ago , from University Of Southern Queensland
- Total remuneration range $97,423 to $110,491 pa
- Full-time continuing appointment
- On the lands of the Jagera, Yuggera and Ugarapul people (Springfield)
- $82,162 to $93,182 pa + 17% Super + Leave Loading
- Full-time continuing appointment
- On the lands of the Jagera, Yuggera and Ugarapul people (Springfield) Are you a First Nations professional who is passionate about empowering students to thrive throughout their university journey and creating pathways for Aboriginal and/or Torres Strait Islander student success? Join UniSQ as a First Nations Student Support Officer and make a meaningful difference to the engagement, wellbeing, progression and success of our First Nations students. The UniSQ First Nations Portfolio, through a whole of University effort, strives to empower First Nations peoples to thrive and lead within UniSQ. Guided by our First Nations Strategic Workforce Framework 2026–2030, UniSQ is committed to empowering Aboriginal and Torres Strait Islander peoples as the First Peoples of Australia and custodians of the world’s oldest continuing living cultures. We respect the diversity of more than 200 Nations across this continent, honouring distinct knowledges, languages, cultures, lore/law and spiritual systems. By supporting participation in cultural and community life and working in genuine partnership with Elders and communities, UniSQ strives to be a leader in responsive, respectful and culturally safe education and engagement. Who you are You are passionate about supporting and advocating for First Nations students to thrive throughout their university journey. You bring cultural knowledge, care and integrity to your work and understand the importance of culturally safe, student-centred support.



You are someone who:
- is committed to the advocacy, empowerment and success of First Nations students;
- brings an understanding of First Nations cultures, histories, protocols and lived experiences;
- communicates with empathy, respect and professionalism; and
- enjoys working collaboratively with students, colleagues, First Nations communities, Elders and stakeholders.

What you'll do
As a First Nations Student Support Officer, you will provide proactive and responsive support that strengthens First Nations students’ connections with the University and enhances their engagement, wellbeing, progression, retention and success. In particular, you will:
- provide culturally safe, student focused support to First Nations students studying online, on campus and across urban, regional, rural and remote contexts;
- proactively engage with students through face-to-face, phone and online outreach, building relationships and developing individualised support plans;
- provide information and advice, guide students through University processes and policies, and elevate complex matters when required.
- promote access to First Nations specific programs and services, including the Indigenous Tutorial Assistance Scheme, Away from Base initiatives, scholarships and learning support services;
- use systems to monitor student progression and contribute to data collection and reporting; and




- work collaboratively across the University to develop culturally responsive approaches that improve the experience and success of First Nations students. This is a hands‑on role where your work will make a real difference to the University experience of First Nations students. Every interaction has the potential to strengthen a student’s sense of belonging, connection and success at University. What will help you succeed You’ll bring experience supporting First Nations students, along with a strong understanding of Aboriginal and Torres Strait Islander cultures, communities and perspectives. You’re confident working independently, exercising sound judgement and delivering high-quality, culturally responsive support. You are able to:
- thrive in a collaborative environment;
- build strong stakeholder relationships;
- communicate with clarity and compassion; and
- be well organised and adaptable, and you can balance competing priorities. A current C class driver’s licence is required, and travel to other UniSQ campuses may be necessary. At UniSQ, you’ll be part of a team-oriented community that is committed to creating a culturally safe and inclusive environment where First Nations employees are supported to maintain connections to community, culture and Country while building rewarding careers. Alongside a supportive and flexible work setting, UniSQ offers:
- competitive salary and 17% employer superannuation contributions;
- generous leave provisions;
- professional development opportunities; and
- a strong commitment to First Nations advancement. This is an identified position and is open to Aboriginal and Torres Strait Islander peoples. For this position, it is a genuine occupational requirement

📌 First Nations Student Support Officer (Springfield)
🏢 University of Southern Queensland
📍 Springfield