Showroom, Sales & Operations Consultant

Crafted Furniture & Maker&Son;
Full-time | Tuesday to Saturday | Uncapped Commission

Join two premium furniture brands in a varied role combining showroom sales, client service and day-to-day operations.

At Crafted Furniture and Maker&Son;, we work with homeowners, interior designers and architects to create considered furniture for beautiful spaces. We’re looking for someone personable, commercially minded and organised who enjoys helping clients find the right piece and managing the details that follow.

The role

You’ll guide clients through our collections, fabrics and customisation options, prepare quotes and convert enquiries into orders. You’ll also help coordinate production updates and deliveries, keeping clients informed and ensuring the showroom runs smoothly.

This is a full-time role working Tuesday to Saturday, based on-location at our Oxford St, Paddington showroom.

Your responsibilities will include:

- Welcoming showroom visitors and building relationships with retail and trade clients.

- Managing enquiries by phone and email, preparing quotes and following up sales opportunities.

- Advising on furniture sizes, configurations, fabrics and finishes.

- Accurately recording orders, specifications, payments and client correspondence.

- Liaising with suppliers, production teams and delivery partners.

- Tracking orders and providing clear, timely updates to clients.





- Handling after-sales enquiries professionally and following issues through to resolution.

- Maintaining showroom presentation, fabric samples and product information.

- Working closely with the directors across sales and daily operations.

About you

You’re confident with clients, attentive to detail and comfortable taking ownership. You can move between a showroom consultation, a sales follow-up and an order update without losing track of the details.

We’re looking for:

- Experience in furniture, interiors, premium retail or a similar consultative sales environment.

- A strong sales mindset and the confidence to follow up enquiries and close sales.

- Excellent written and verbal communication.

- Strong organisation and accurate administration.

- Confidence using CRM systems, spreadsheets and everyday business software.

- A practical approach to solving problems and managing competing priorities.

- An interest in furniture, fabrics and interior design.

Experience coordinating custom orders, suppliers or deliveries would be highly regarded.

What we offer

- $80,000 annual base salary, plus superannuation and uncapped commission.

- A full-time position working Tuesday to Saturday.

- A diverse role across two premium furniture brands.

- Product and fabric training.

- The opportunity to build lasting relationships with clients and the design community.

Apply

Please submit your CV and a short cover letter outlining your relevant experience and why this role interests you.

📌 Showroom, Sales & Operations Consultant (Paddington)
🏢 Leading
📍 Paddington