Homebodii is an Australian luxury sleepwear, loungewear and bridal brand, born on the Gold Coast in 2012. What started with one robe for a bride getting ready on her wedding morning is now loved around the world, stocked by Revolve, David Jones and boutiques overseas, and worn by brides, mothers and anyone who believes the moments at home deserve something beautiful.
Our Pacific Fair boutique is the heart of the brand the place where customers touch the fabrics, try on their wedding-morning robe and leave feeling looked after. We’re looking for a warm, driven 2IC to assit in leading it.
The role
You’ll assist the running of the store day to day and lead a small, close team of sales stylists. Your focus is simple: conversion turning more of the people who walk in into happy customers and connections building relationships that bring them back.
Key responsibilities
- Lead daily store operations and create a welcoming, premium experience for every customer.
- Coach and motivate a small team to sell with confidence and deliver exceptional service.
- Style customers, build a client book and convert browsers into loyal customers.
- Monitor sales, conversion and average-sale performance, using insights to drive results.
- Manage rosters within the wage budget using Deputy or a similar rostering system.
- Oversee store picks,
stocktakes and accurate stock management.
- Maintain high visual and operational standards so the store remains immaculate.
- Stay calm and organised through peak trading periods, including Black Friday, Christmas and Mother's Day.
- Work collaboratively with the Gold Coast head office to support store and brand objectives.
What we're looking for
- At least two years' experience leading a store or working as an Assistant Manager in fashion, lingerie, bridal or premium boutique retail.
- A warm, confident and naturally commercial approach to customer service and selling.
- Experience styling customers and building strong, ongoing client relationships.
- Confidence reading sales metrics, including conversion and average sale.
- Robust organisation and hands-on experience with stock management and store operations.
- Experience managing rosters and wage budgets using Deputy or a similar system.
- Availability to work weekends and Thursday late nights on a five-day roster.
- Bridal or VIP client experience is highly regarded.
- Experience with Shopify POS and Gorgias or another customer service inbox is advantageous.
- A genuine desire to grow with a brand and lead a store for the long term.