As an Operations Coordinator in a flooring store, you will oversee daily operations to keep workflows efficient and customers and staff well supported. You will coordinate activities across inventory, orders, deliveries, sales support and administration, helping create a seamless customer journey from initial contact through to installation.
Key responsibilities
- Coordinate daily store operations to support an efficient and organised workflow
- Manage inventory, monitor stock levels and maintain accurate product records
- Coordinate customer orders, deliveries and installation arrangements
- Assist with sales activities and respond to customer enquiries
- Provide administrative support, including order processing, documentation and record keeping
- Collaborate with team members to improve operational processes and service delivery
- Maintain product displays and ensure the store presents products effectively
- Help resolve operational issues and keep customers informed throughout their flooring project
What we're looking for
- Solid organisational skills and the ability to plan and prioritise daily tasks
- Excellent communication and customer service skills
- Experience in operations coordination, administration, retail or a related environment
- High attention to detail when managing orders, inventory and documentation
- Ability to coordinate multiple activities and work collaboratively with a team
- Confidence using standard office and inventory management systems
- A proactive approach to identifying process improvements and supporting business operations