HOTEL MANAGER

LEAD, INSPIRE & MAKE YOUR MARK

Family-Owned Hospitality Business

Townsville, North Queensland

Are you a dynamic hospitality leader with the energy, passion and drive to take a venue to the next level?

We are a proud, family-owned and operated hospitality business seeking an experienced, enthusiastic and highly motivated Hotel Manager to lead our newly renovated venue in Townsville.

We're not your typical corporate hospitality group. We're a young, ambitious and growing family business with a fresh outlook, strong values and a genuine passion for great hospitality.

We are looking for more than someone to oversee daily operations. We want a proactive, hands-on leader who takes ownership, inspires their team, thinks commercially and brings fresh ideas and a solutions-focused approach to the business.

This is an exciting opportunity for a driven hospitality professional who thrives in a fast-paced setting and wants to make a real difference.

You'll take responsibility for the overall performance of the venue, leading a motivated team, delivering outstanding customer experiences and driving operational excellence and profitability.

Working directly with the owners, you'll have the opportunity to contribute ideas, implement improvements and play a key role in the ongoing growth and success of the business.

What We're Looking For

- A minimum of three years' management experience in a pub, hotel or comparable hospitality venue.

- Exceptional leadership and people skills, with the ability to inspire, develop and motivate a high-performing team.

- High energy, enthusiasm and passion for hospitality and delivering outstanding customer experiences.

- A proactive, solutions-focused mindset, with initiative,



confidence and strong decision-making skills.

- Outstanding organisational skills, attention to detail and the ability to manage competing priorities.

- Strong commercial acumen, with proven ability to manage costs, drive revenue and achieve financial targets.

- Determination, accountability and focus, with a commitment to delivering results.

- A hands-on, lead-by-example approach, with excellent communication skills and a positive, professional attitude.

Key Responsibilities

- Oversee the daily operations and overall performance of the venue.

- Lead, mentor and develop a motivated, customer-focused team.

- Drive revenue growth, profitability and operational efficiency.

- Manage recruitment, rostering, training and staff performance.

- Identify opportunities to improve customer experience and business performance.

- Maintain high operational standards and ensure regulatory compliance.

- Build strong relationships with customers, suppliers and the local community.

- Work closely with the owners to implement initiatives and contribute to the venue's ongoing success.

Why Join Us?

We're not a cookie-cutter corporate hospitality group, and that's what makes us different.

With a newly renovated venue, a supportive family-business culture and an ambitious vision for growth, we offer an opportunity to be part of something exciting.





We value initiative, encourage fresh thinking and believe in empowering capable people to make decisions and achieve results.

You'll enjoy:

- A newly renovated venue with exciting growth potential.

- Direct engagement with supportive, hands-on owners.

- The opportunity to take ownership and genuinely influence the success of the business.

- A collaborative, energetic and people-focused working environment.

- An above-market remuneration package for the right candidate, reflecting experience, leadership capability and the value you bring to our business.

Exceptional Talent Deserves Exceptional Rewards

We believe outstanding people are the foundation of a successful business, and we're prepared to invest in the right person.

For an exceptional leader with proven experience, commercial acumen and the drive to deliver results, we are prepared to offer remuneration above industry standards.

We recognise and value individuals who take ownership, deliver strong results and contribute to the long-term growth of our business. As a family-owned operation, we believe exceptional performance deserves meaningful recognition and reward.

Ready to Make Your Mark?

If you're a passionate hospitality professional who thrives on challenges, leads with confidence and has the drive to build a successful venue and an exceptional team, we'd love to hear from you.

Apply now to: ••••@thefairfield.com.au or 04•• ••• 350

with your resume and a brief cover letter outlining your experience and what you would bring to our business.

Great venues are built by great people. Come and make your mark with us.

📌 Hotel Manager (Townsville)
🏢 The Fairfield
📍 Townsville