ABOUT US
Are you organised, approachable and interested in residential building design?

Lockhart Drafting & Design is a residential building design practice based in Toowoomba. We help homeowners plan renovations, extensions and new homes, with practical advice and thoughtful design.

We’re looking for an Administration & Design Assistant to support our small team, look after client enquiries and assist with practical project tasks, both in the office and on site.

ABOUT THE ROLE
You’ll be a welcoming first point of contact for clients and an important part of keeping the office organised. Working closely with our designers and business owner, you’ll coordinate information, follow up outstanding items and help projects progress smoothly.

Working hours and networking
This is a part-time role of 16.5 hours across three days per week.

Once you’re settled into the role, you’ll represent Lockhart at local networking events. Some events are held before or after office hours and are paid in addition to your regular hours.

Administration and client coordination
Your responsibilities will include:
• Responding to enquiries by phone and email, recording details and explaining the next steps.
• Scheduling meetings, site visits and appointments.
• Preparing fee proposals and client documents using our templates and the designers’ guidance.
• Following up enquiries, proposals and outstanding client information.
• Keeping client records, project information and our enquiry tracking system up to date.




• Supporting invoicing and tracking upcoming project milestones with the team.
• Helping maintain clear processes and suggesting practical improvements.
• Representing Lockhart at local networking events once you’re settled into the role. Some events are held before or after office hours and are paid work time.

Design team support
Alongside administration and client coordination, you’ll assist our designers with practical project tasks. With training and guidance, these will include:
• Gathering property information and relevant project documents.
• Preparing design briefs from client meeting notes and information.
• Attending site visits with our designers to help take measurements, photograph existing homes and record site information.
• Organising site photos, measurements and existing drawings for the design team.

As your skills and confidence grow, there may be opportunities to take on a wider range of design support tasks, based on your interests and the needs of the team.

This role involves more than responding to requests. We’re looking for someone who notices what needs attention, follows through and knows when to ask for guidance.

ABOUT YOU
You’ll bring:




• Experience in administration, client service or a similar coordination role.
• A warm, qualified manner and clear written communication.
• Strong organisation skills and attention to detail.
• Confidence following up with clients and colleagues.
• The ability to manage competing priorities and keep track of outstanding tasks.
• Confidence learning new software and working with digital systems.
• Initiative, sound judgement and a willingness to learn.
• An interest in homes and the residential design process.

Experience in building, design, property or a related industry would be helpful, but isn’t essential. You don’t need drafting experience to apply.

WORKING WITH US
You’ll work closely with a small team and see how your contribution helps both our clients and our designers. We welcome ideas that make our processes simpler and our client experience better.

We’ll provide a structured handover and training in our systems and processes.

We’re looking for someone interested in a long-term place in the business, with scope for the role to develop as their skills and the needs of the practice grow.

HOW TO APPLY
Please apply through SEEK with your resume and a short cover letter explaining:
• Why this role interests you.
• The experience you would bring.
• Your availability and preferred working days.

We’d love to hear an example of how you’ve helped keep a busy team organised or improved an administrative process.

📌 Administration & Design Assistant (Toowoomba)
🏢 Lockhart Design
📍 Toowoomba