Connect Paediatric Therapy Services is a friendly, supportive multidisciplinary team helping children and families across Karratha and the Pilbara reach their potential. We value flexibility, teamwork and leadership that genuinely has your back.
About the role:
As the Receptionist at Connect PTS, you will be the welcoming face and first point of contact for our clients, families and visitors. You will keep our front-of-house running smoothly, delivering friendly and productive service while supporting the day-to-day administration of the clinic, all as part of our wonderful multidisciplinary team.
Key Responsibilities
Provide a warm, skilled welcome to clients, families and visitors, ensuring everyone feels supported, informed and comfortable
Manage incoming phone calls, emails and general enquiries promptly and courteously
Schedule, confirm and adjust client appointments across clinic, school and telehealth settings
Process payments and issue receipts accurately for NDIS, Medicare and private clients
Employment Criteria
Experience in a reception, customer service or administration role (healthcare or allied health experience is highly regarded)
Warm,
clear and respectful communication skills in person, by phone and in writing
Strong organisation and attention to detail, with the ability to manage multiple priorities under time pressure
Proficiency with client management systems and Microsoft 365, and confidence learning new software
Ability to work independently and as part of a multidisciplinary team
Passion for supporting children and families in regional WA
Current NDIS Worker Screening Check and Working with Children Check
What’s included
Flexible work arrangements, including part-time options and RDOs
A 9-day fortnight option for full-time employees after 12 months
Up to 3 days of paid career development leave (pro-rata)
An additional week of Northwest Leave after 12 months
Loyalty leave (an additional week after 3 years)
Structured termly wellness workshops and social team events
How to apply:
Please send your resume and cover letter to View email address on jobs.swagapp.com. For more information, please contact email View email address on jobs.swagapp.com.