Full Job Description
Location: Bankstown, NSW
Salary Package: $70,000 + Super
Role Highlights:
An exciting opportunity has become available for a customer-focused professional to join a leading premium product business. Working within a busy and team-oriented customer service team, you'll be the first point of contact for customers, providing knowledgeable support, product information and timely solutions.
This is a fantastic opportunity for someone who enjoys a fast-paced environment, takes pride in delivering an outstanding customer experience and is looking for a role offering genuine flexibility and long-term potential.

Key Responsibilities:
Your day-to-day responsibilities will include:
Managing inbound customer enquiries via phone and email
Providing product information, pricing details and professional customer support
Delivering prompt, accurate and tailored solutions to customer enquiries
Processing customer information and maintaining accurate records
Completing administrative duties, including data entry, and system updates
Navigating multiple internal systems to manage, investigate and resolve customer enquiries
Working collaboratively with internal teams to ensure a seamless customer experience

Candidate Profile:
To be successful in this role, you will have:




Previous experience in a fast-paced customer service, contact centre or customer experience environment
Excellent verbal and written communication skills
Strong multitasking abilities and confidence navigating multiple systems
Exceptional attention to detail and accuracy across administrative tasks
A proactive, positive and team-oriented approach
A genuine passion for delivering exceptional customer service
Australian Citizenship or Permanent Residency

Company, Culture and Benefits:
Competitive salary of $70,000 + Super
Versatile hybrid working arrangements with 3 days working from home
Monday to Friday working week – no weekend work
Temp-to-permanent opportunity with the potential for a long-term career
Immediate start available
Comprehensive training and ongoing development
Supportive and collaborative team culture
Opportunity to represent a respected premium product business

How to Apply:
Click "Apply Now" or send your resume directly to @tempandagnew.com.au
Additional information
Call Centre Consultant | $70K + Super | 3 days WFH | Monday-Friday
Temp-to-permanent chance | Immediate start
Premium product business | Supportive team | Ongoing training

📌 Call Centre Consultant Sydney
🏢 Temp and Agnew
📍 Sydney