Your new organisation is a growing, ISO-certified restoration company delivering fire, flood and mould restoration across Victoria, backed by a strong reputation for quality workmanship and a supportive team culture.

They're now looking for a friendly, organised Scheduler to join their office team, keeping technicians, contractors and clients on track behind the scenes.

About this opportunity:
Office-based role — not a site or project management position
$70,000 - $75,000 + super, depending on experience
Full time, permanent position
8:00am - 4:00pm, Monday to Friday
Central to daily operations — the first point of contact between clients, the office and the field team
Established, growing team with transparent processes and a supportive office environment

Your responsibilities:
Answering inbound calls and being the friendly, qualified voice of the business for clients and the field team
Scheduling technician attendances, planning the week ahead and allocating technicians to jobs
Scheduling contractor attendances, coordinating and confirming bookings




Coordinating jobs and orders between clients and the field team, keeping everyone informed and on track
Maintaining accurate job records and documentation
Supporting the smooth day-to-day running of restoration jobs from the office

To be considered for this role:
Restoration industry experience essential, in a scheduling, dispatch or coordination role
Project coordination experience not necessary but highly regarded
A warm, upbeat and personable phone manner, comfortable handling a high volume of calls
Excellent organisational skills, comfortable managing multiple bookings and changing priorities at once
Confident communicator, equally comfortable liaising with clients, contractors and field technicians
Strong computer literacy, comfortable working across scheduling and job-management systems
Full Australian working rights

If you think you have the right skills, experience and attitude for this position, please apply today!

📌 Restoration Project Coordinator / Scheduler Dandenong
🏢 Brightscope HR
📍 Dandenong