Job Title: Banquet & Event Floor Staff (Casual)Position Type: Casual / On-CallReports To: Banquet Supervisor / Event ManagerJob Summary:

As a Banquet & Event Floor Staff member, you will assist in setting up, servicing, and breaking down events such as weddings, corporate functions, parties, and conferences. You will provide professional, friendly, and efficient food and beverage service, ensuring guests have a positive experience during their event.

Key Responsibilities:Event Setup and Pack Down
Assist with setting up event spaces including tables, chairs, linens, cutlery, decorations, etc.
Ensure venue is clean, organized, and meets event layout specifications.
Pack down and clean up after events efficiently.

Guest Service
Greet guests warmly and professionally.
Serve food and beverages in a timely and courteous manner (plated, buffet, or tray service).
Refill water and beverages throughout the event.
Explicit tables and maintain a clean and tidy event space during service.

Coordination and Communication
Communicate effectively with kitchen, bar, and supervisory staff.




Follow instructions from supervisors and adjust to last-minute changes or requests.
Monitor guest needs and respond promptly.

Compliance & Safety
Follow all hygiene, food safety, and alcohol service regulations.
Comply with venue safety procedures and emergency protocols.
Handle equipment and supplies with care.

Skills & Qualifications:
Previous hospitality or event experience preferred but not essential.
Excellent communication and interpersonal skills.
Ability to work efficiently in a fast-paced setting.
Robust attention to detail and presentation.
Must be punctual, reliable, and a team player.
RSA (Responsible Service of Alcohol) certification (if alcohol service is required).
Ability to stand for long periods and lift moderate weights.

Working Conditions:
Casual shifts based on event bookings (nights, weekends, public holidays may be required).
Indoor and outdoor event settings.
Uniform or dress code compliance required.

Job Type: Casual

Pay: $25.85 – $45.24 per hour

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Banqueting Staff Gold Coast (Australia)
🏢 Phoenix Hospitality Group
📍 Australia