Lead high-quality, person-centred disability accommodation services across Victoria

About the Role

We are seeking an experienced and passionate Supported Accommodation Manager to lead a portfolio of supported accommodation services. You will provide operational leadership, mentor Team Leaders and Disability Support Workers, drive service excellence, and ensure participants receive safe, high-quality supports aligned with their NDIS goals.

Key Responsibilities
Lead and support accommodation teams across multiple sites
Ensure person-centred supports are delivered to a high standard
Manage staffing, rosters, performance, compliance and operational requirements
Build positive relationships with participants, families, guardians and stakeholders
Monitor budgets, participant funding utilisation and service performance
Lead audits, incident management, safeguarding and continuous improvement initiatives
Partner with intake and business development teams to support growth and occupancy

About You
Leadership experience within disability, community services or supported accommodation




Solid knowledge of the NDIS Practice Standards, Code of Conduct and safeguarding requirements
Ability to lead high-performing teams and manage multiple priorities
Excellent communication, stakeholder engagement and problem-solving skills
Solid administrative and reporting capabilities

Essential Requirements
Relevant qualification in Disability, Community Services or a related field
Current NDIS Worker Screening Check
Working With Children Check
Current First Aid and CPR
Manual Handling certification
Current Driver Licence

Desirable
Experience supporting people with complex disabilities and behaviours
Nursing background (EN or RN)
Experience in project or change management

Why Join Us?
Opportunity to make a meaningful impact in the lives of people living with disability
Supportive leadership team and team-oriented culture
Ongoing professional development opportunities
Diverse and rewarding leadership role

📌 Supported Accommodation Manager Surrey Hills (Australia)
🏢 ONCALL Group VIC
📍 Australia