Do you have a passion for excellent customer service and understand the importance of pets as part of the family? We are seeking a veterinary receptionist to join our dedicated team at Family Vet Centre.
About us
Our mission is to build relationships with families that enhance their pet’s lives through professional, compassionate, and high quality healthcare. We believe in being the voice for all pets. To have supportive relationships with staff to provide personal and career development within a harmonious team dedicated to excellent customer service and a prosperous business.
Full time or part time position, including participation in the weekend rotation. Shifts are 9.5 hours on weekdays between 7.30am and 6.30pm, Saturdays 8.30am-4pm and Sundays 9am-2pm.
The successful applicant will be required to work in both our Albury, NSW & Wodonga, Victoria clinics.
Qualifications & experience
Reception experience > 12 months
Customer service experience > 12 months
Veterinary Nursing experience would be an advantage but not essential
Working in a high paced team setting
Tasks & responsibilities
An understanding of the key role pets play in their families is vital to this position.
Working as part of our team to deliver outstanding customer service.
Facilitating excellent communication between our veterinary team and clients.
Awareness and management of workflow.
Welcoming pets and their families, managing bookings, processing payments, answering phones and emails.
Assisting with general administrative tasks such as admissions, discharges and daily banking.
Keeping reception clean and tidy.
📌 Veterinary Receptionist Albury
🏢 Family Vet Centre
📍 Albury
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