Sonoma Baking Company is looking for a passionate, customer-focused leader ready to take the next step in their hospitality career as a Café Supervisor in our Byron Bay store.

We're seeking someone with food and beverage experience who loves creating outstanding customer experiences, leading by example, and building strong team culture. You'll be passionate about quality, thrive on consistency, and enjoy bringing energy and positivity to both customers and your team every day.

This is a full time role based in Byron Bay.

What You'll Be Doing
Leading and supporting the team to deliver exceptional customer service
Training and coaching team members to complete tasks efficiently and consistently
Acting as a Sonoma ambassador, always going above and beyond for customers
Sharing your passion and knowledge of Sonoma products
Assisting across all areas of the café and bakery operation
Managing stock levels and daily ordering requirements
Ensuring Sonoma standards and processes are consistently followed
Motivating and developing the team to achieve the highest service standards
Providing ongoing feedback, support, and training in line with Sonoma guidelines
Contributing to a positive, fun, and collaborative workplace culture

About You
Experience in a hospitality leadership or supervisory role




Strong customer service focus and excellent communication skills
Proven ability to lead, motivate, and develop a team
Understanding of weekly P&L; reporting and performance metrics
Ability to remain calm and effective in a fast-paced environment
Positive, hardworking, and enthusiastic attitude
High standards for presentation, cleanliness, and attention to detail
A genuine passion for hospitality, food, and people

Why Join Sonoma?
Work with a respected artisan bakery brand
Be part of a supportive and passionate team
Ongoing training and development prospects
Real opportunities for career growth across the business
Work in one of Australia's most beautiful coastal communities

From all of us at Sonoma Baking Company, thank you for taking the time to apply. Please note that only shortlisted applicants will be contacted within two weeks of submitting their application.

We look forward to hearing from you.

Job Types: Permanent, Full-time

Pay: $72,000.00 – $73,000.00 per year

Benefits
Employee discount
Free drinks
Free food

Experience:
Barista: 1 year (Required)

Work Authorisation:
Australia (Required)

Work Location: In person

📌 Sonoma Bakery Byron Bay Cafe Supervisor
🏢 Sonoma Baking
📍 Byron Bay