We are seeking a Front Office Duty Manager to join our team at Hilton Garden Inn Busselton. As a Duty Manager, you will be responsible for assisting and supporting the Front Office Manager in ensuring efficient and effective operations within the hotel's Front Office Department.

Key Responsibilities:
Assist in overseeing the daily operations of the Front Office, including reception, reservations, and guest services
Supervise and support team members in their roles, providing guidance and training as required
Ensure exceptional guest service is consistently delivered, and any issues or concerns are addressed promptly
Be responsible for managing shift handovers and ensuring accurate reporting and record keeping
A adaptable approach to working hours, with the ability to work shifts, weekends, and overnight when required

What We're Looking For
Demonstrated experience in a similar role within a hotel environment, with a focus on front office operations
Friendly, bubbly, and positive demeanour with strong communication, organization, and coordination skills




Ability to work well independently and as part of a team
Responsible and self-motivated
Patient, proactive, and reliable in problem-solving
Able to maintain excellent relationships with team members
Able to support other department such as housekeeping, maintenance and F&B; team.
Quick to learn current computer systems
Fluent in spoken and written English to meet business needs
Demonstrates long-term commitment to the role and team

It would be advantageous if you have:
RSA accreditation, preferably with Approved Manager status
Up to date First Aid Certificate
Aquatic Rescue qualification To be considered for this role, applicants must have unrestricted working rights in Australia, as visa sponsorship is not available for this position.

Why Join Us?
Access to Hilton Team Member travel benefits worldwide
Opportunities for training and career development
Supportive and inclusive team workplace
Be part of one of the world's leading hospitality brands

📌 Duty Manager Busselton
🏢 Hilton Garden Inn
📍 Busselton