Belgravia Health & Fitness’s customer care team is looking for passionate Contact Centre Consultants to deliver exceptional customer service.

The Role

We are looking for passionate people who are prepared to put the customer at the centre of everything they do by delivering exceptional service. Here are some things you’ll be doing:
Customer communication through phone, email, social platforms and SMS
Provide excellent customer service, by responding to customer's needs
Ensure the quality of service meets agreed customer service standards
Develop positive relationships with customers to provide the best customer experience

We are looking for part time team members who are available and flexible to work on weekdays and weekends.

No experience required, all training provided.

About you
Shows attention to detail
Great telephone manner
Team player
Fast learner
Positive, friendly, helpful and energetic

Requirements
Customer service and administration experience
High resilience to pressure
Good ability to problem solve and can multitask efficiently




Current Police Check
Working with Children Check
Current First Aid & CPR Certificate
Free Gym membership
Discounted Golf memberships
Discounted caravan and camping benefits
Outstanding starting rate
Be part of a agile and growing team
Fun work culture aimed at seeing you succeed
Plus, many more staff benefits

We value diversity and encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds, people of any age or gender, people identifying as lesbian, gay, bisexual, trans and gender diverse, intersex and/or queer (LGBTIQA+) and people with disability.

We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
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