Merrylands Bowling Club is seeking a full-time Member Services Attendant (Front Desk) to join our friendly and welcoming team. In this hands-on role, you will be the first point of contact for our valued members and guests, ensuring exceptional customer service and creating a positive experience for all who visit our club.

The successful applicant will be required to work Friday to Monday each week.

What you'll be doing
Greeting and welcoming members and guests upon arrival
Providing information about club facilities, events, and membership benefits
Assisting with membership enquiries, registrations, and renewals
Handling cash and electronic payments, maintaining accurate records
Assisting with event and function coordination as required
Providing exceptional customer service and resolving any issues or complaints
Maintaining a clean and well-organised front-of-house area
Supporting other team members and contributing to the overall success of the club

What we're looking for
Previous experience in a customer service or member services role within the hospitality or clubs industry
Ability to enforce RSA and RCG requirements.
Excellent communication and interpersonal skills, with a friendly and skilled demeanour




Robust problem-solving and conflict resolution abilities
Proficient in using computer and point-of-sale systems
Ability to work effectively in a team setting and adapt to changing priorities
Knowledge of the local community and understanding of the club's operations and services
A commitment to providing exceptional customer service and contributing to the success of the club

What we offer

At Merrylands Bowling Club, we are dedicated to creating a positive and supportive work environment for our team. We offer competitive remuneration, opportunities for career development, and a range of employee benefits, including discounts on food and beverages, and access to our recreational facilities. We are committed to the wellbeing of our staff and encourage work-life balance.

About us

Merrylands Bowling Club is a vibrant community hub, providing a range of social, recreational, and entertainment options for our members and guests. As a not-for-profit organisation, we are dedicated to supporting our local community and creating a welcoming and inclusive environment for all. Join our team and be a part of our continued growth and success.
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📌 Member Services Attendant Front Desk Sydney (Australia)
🏢 Merrylands Bowling Club
📍 Australia