KMS Lighthouse is seeking a high-energy Technical Support Engineer to support Australian and global enterprise clients. You will serve as the main technical contact, triaging tickets, performing in-depth troubleshooting, and coordinating with DevOps and Product teams to ensure service stability.
The role requires hands-on Linux experience, SaaS knowledge, and solid communication skills. You will contribute to onboarding, upgrades, and incident resolution while maintaining transparent documentation.
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