Job Description

Job Description
/n Are you ready to launch your IT career in a dynamic and growing company? Our client small but expanding tech-savvy firm nestled in the heart of Perth's eastern suburbs and are on the hunt for a Level 1 Service Desk Officer to join their team /n Our client is an ambitious and customer-centric company committed to delivering top-notch IT solutions. Their friendly, creative, and collaborative work environment makes them an ideal place to grow your career. /n The Role: /n As a Level 1 Service Desk Officer, you'll be at the forefront of their IT support team, assisting their clients with their day-to-day technical needs. /n Your responsibilities include: /n /n
Providing first-level technical support to end-users. /n
Troubleshooting and resolving IT-related queries and issues. /n
Knowledge of Office 365, SharePoint, Exchange, and Azure AD. /n
Assisting with Windows AD, Users and Computers, Security Permissions, and Group Policy. /n
Documenting and tracking support requests. /n
Collaborating with the IT team to find solutions.



/n /n Your

skills:
/n /n
A strong customer focus and a passion for helping others. /n
Previous experience in a similar role. /n
Knowledge of Office 365 and Windows AD. /n
Intermediate Level 1 ICT troubleshooting skills. /n
Excellent communication and professional phone manners. /n
The ability to prioritize tasks to meet SLAs. /n
A desire to learn and grow into more senior roles. /n
Good attention to detail. /n
Availability to work Monday
Friday, 8:30 am
5 pm /n
Candidates must be permanent residents or citizens /n /n What’s in it for you /n /n
Ongoing career development prospects. /n
A supportive and cooperative team environment. /n
Competitive compensation package. /n
Convenient location in Perth's eastern suburbs. /n /n Apply today /n To be considered for this role, submit your CV today (in Word format) by clicking the Apply button. /n

📌 Level 2 Engineer Rockingham
🏢 Professional Search Group
📍 Rockingham