ADAS Solutions is proudly an Australian-owned and operated business helping the automotive industry stay ahead of evolving vehicle technology. We provide Advanced Driver Assistance System (ADAS) calibration and electric vehicle (EV) solutions with the aim of supporting the future of safer, smarter vehicles.
What's the role?
Our Osborne Park Calibration Centre is looking for a friendly, organised Customer Service Specialist to join the team. You will act as a central link between our customers, technicians and workshop team, ensuring efficient communications, managing bookings and providing updates to keeping schedules on track. You will play a crucial role in delivering a smooth and positive customer experience with your key responsibilities including:
Managing customer enquiries, bookings and quotes
Coordinating technician schedules
Providing explicit and timely job updates
Supporting Site Managers with workflow planning
Maintaining accurate data and administrative records
Is this you?
We're seeking a customer-focused individual with:
Experience in customer service,
scheduling or service advising (automotive highly regarded)
A confident and qualified phone manner
Strong organisational and problem-solving skills
High accuracy in data entry and administration
Solid Microsoft Office skills
The ability to manage multiple priorities in a busy environment
Why join ADAS?
Backed by GPC Asia Pacific, ADAS offers stability, growth and long-term career opportunity. You'll benefit from:
Fixed Term, Full time role Monday to Friday (no weekends)
Ongoing training and career development within a national organisation
Employee recognition programs and annual awards
Team member discounts with Repco, NAPA, AMX, Motion Industries and more
Employee Assistance Program (wellbeing, financial and legal support)
Paid volunteer leave and paid parental leave for permanent employees
If you are looking for a role where you can make a genuine impact in a growing automotive technology business, we would love to hear from you.
GPC Asia Pacific is an equal prospect employer.
📌 Customer Service Specialist Townsville City
🏢 GPC Asia Pacific Group
📍 Townsville
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