Lead high-quality, person-centred disability accommodation services across Victoria
About The Role
We are seeking an experienced and passionate Supported Accommodation Manager to lead a portfolio of supported accommodation services. You will provide operational leadership, mentor Team Leaders and Disability Support Workers, drive service excellence, and ensure participants receive secure, high-quality supports aligned with their NDIS goals.
Key Responsibilities
Lead and support accommodation teams across multiple sites
Ensure person-centred supports are delivered to a high standard
Manage staffing, rosters, performance, compliance and operational requirements
Build positive relationships with participants, families, guardians and stakeholders
Monitor budgets, participant funding utilisation and service performance
Lead audits, incident management, safeguarding and continuous improvement initiatives
Partner with intake and business development teams to support growth and occupancy
About You
Leadership experience within disability, community services or supported accommodation
Strong knowledge of the NDIS Practice Standards, Code of Conduct and safeguarding requirements
Ability to lead high-performing teams and manage multiple priorities
Excellent communication, stakeholder engagement and problem-solving skills
Strong administrative and reporting capabilities
Essential Requirements
Relevant qualification in Disability, Community Services or a related field
Current NDIS Worker Screening Check
Working With Children Check
Current First Aid and CPR
Manual Handling certification
Current Driver Licence
Desirable
Experience supporting people with complex disabilities and behaviours
Nursing background (EN or RN)
Experience in project or change management
Why Join Us?
Opportunity to make a meaningful impact in the lives of people living with disability
Supportive leadership team and cooperative culture
Ongoing professional development prospects
Diverse and rewarding leadership role
📌 Supported Accommodation Manager Surrey Hills, Vic
🏢 ONCALL Group Australia
📍 Surrey Hills
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