Healthcare It Service Desk Analyst 1st Line Support Melbourne

Healthcare It Service Desk Analyst 1st Line Support Melbourne

13 Nov
|
Mercy Aged and Community Care
|
Melbourne

13 Nov

Mercy Aged and Community Care

Melbourne

Mercy Health is seeking a Service Desk Analyst to join the Technology Support Group in Melbourne area. You will provide first-line IT support by phone and onsite to Mercy Health staff and facilities, helping resolve incidents and service requests across multiple sites.

Working with clinical and business teams, you'll contribute to a quick-paced IT service setting, using ServiceNow or similar ITSM tools, and applying ITIL best practices. In office presence at the Richmond location is required.

📌 Healthcare It Service Desk Analyst 1st Line Support Melbourne
🏢 Mercy Aged and Community Care
📍 Melbourne

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