Amber Electric is seeking a Resolution Specialist in Melbourne to support customers behind on electricity payments. You will handle overdue accounts, explain options, and work toward feasible payment arrangements in a frontline, people-first role.
Reporting to the Customer Operations Manager, you'll engage with stressed customers, maintain compliant interactions, and collaborate with internal teams to provide effective solutions.
📌 Resolution Specialist, Customer Operations Melbourne (Australia)
🏢 Amber Electric
📍 Australia
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