Support Analyst, Saas Hospitality — Remote Sydney

Support Analyst, Saas Hospitality — Remote Sydney

13 Nov
|
MEWS
|
Sydney

13 Nov

MEWS

Sydney

Mews is seeking a tech support skilled to own and resolve ~30 daily cases across chat, email, and phone. You will investigate root causes, configure workflows and integrations, and draft AI-driven triage approaches.

You'll translate patterns into knowledge base updates and Jira tickets for Product and Engineering, shaping scalable support workflows. Join a rapid-growing team with ownership, curiosity, and impact.

📌 Support Analyst, Saas Hospitality — Remote Sydney
🏢 MEWS
📍 Sydney

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