XPT Software Australia Pty Ltd | Contract
Melbourne, Australia | Posted on 11/11/2026
XPT SoftwareAustralia PTY Ltd, incorporated in ****, is a Software Services company
XPT works with topclients across Australia in Banking, Insurance, Telecom,Retail, Energy, Mining and Manufacturingdomains.
We have 120+technocrats in Australia working at our clientlocations.
XPT SoftwareAustralia is part of group companies which has globalpresence across India & Europe.
We have served100+ clients globally, fulfilling their onsite-offshoreneeds.
Job Description
Must Have Skills:
Strong experience in Oracle HCM Cloud Application Supportand Maintenance.
Good understanding of Incident, Problem, Change, and ServiceRequest Management processes.
Experience working in AMS/Managed Services environments withSLA-driven support.
Strong troubleshooting, analytical, and stakeholdermanagement skills.
Experience in testing, release management, and quarterlypatch validation.
Nice to Have Skills:Excellent communication and documentation skills
Detailed Job Description
ProvideL2/L3 functional support for Oracle HCM Cloud applications.
Analyze, troubleshoot, and resolve incidents, defects, andservice requests within SLA timelines.
Perform impact assessment, configuration changes,



testing,and deployment of approved enhancements.
Support Oracle quarterly release analysis, regressiontesting, and production deployment activities.
Conduct root cause analysis for recurring issues andrecommend permanent solutions.
Collaborate with business users, HR stakeholders, and technicalteams to ensure seamless service delivery.
Prepare operational reports, service metrics, and governanceupdates.
Identify opportunities for automation, process improvements,and service optimization.
Participate in knowledge management activities andmaintain support documentation.
Minimum Years of Experience:8 + Years
Certifications Needed: N/A
you would expect the Subcon to shoulder and execute: MustHave Skills:
Solid experience in Oracle HCMCloud Application Support and Maintenance.
Good understanding of Incident, Problem, Change, and ServiceRequest Management processes.
Experience working in AMS/Managed Services environments withSLA-driven support.
Strong troubleshooting, analytical, and stakeholdermanagement skills.
Experience in testing, release management, and quarterlypatch validation.
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📌 Oracle Hcm Cloud Application (Melbourne)
🏢 Xpt Software Australia
📍 Melbourne