LUXXE Outsourced Hotel Services
is a proud Australian company, providing high-quality housekeeping and guest services across hotels in
Sydney, Melbourne, Brisbane, Perth, Adelaide, Canberra & Newcastle.
We believe in excellence - both in the service we deliver and in the way we support our team.
The Role
As a
Housekeeping 2IC,
you'll play an significant role in supporting the Housekeeping Manager, leading the housekeeping team and ensuring our hotel is consistently clean, comfortable and welcoming for every guest.
Working closely with the Housekeeping Manager and Hotel team, your responsibilities will include:
Supporting the Housekeeping Manager in the day-to-day running of the housekeeping department
Covering the Housekeeping Manager's days off and supervising the team on other days
Leading, supporting and motivating the housekeeping team to deliver high standards of quality and productivity
Conducting daily room inspections to ensure rooms meet service standards and guaranteed arrival times
Coordinating daily work allocations, room counts and team requirements
Assisting with team training, development, rostering and performance
Building positive working relationships with Front Office, Maintenance, the General Manager and wider Hotel team
Maintaining accurate housekeeping, payroll and billing records




Ensuring housekeeping procedures, Hotel requirements and workplace safety standards are consistently followed
Taking a hands-on approach and leading by example
Who We Are Looking For
Experienced housekeeping professional with previous experience in a 4 or 5-star hotel environment
Confident, hands-on leader with previous supervisory experience and the ability to support the Housekeeping Manager
Passionate about delivering high standards of cleanliness, quality and service, with excellent attention to detail
Strong communication, organisation and time management skills, with the ability to build positive relationships across the Hotel team
Experience in team management, including training, rostering, work allocation and performance, with an understanding of workplace health and safety
Previous experience in an outsourced housekeeping environment
Excellent grooming and presentation, full Australian working rights and availability to work a rotating roster, including weekends
Why Join LUXXE?
This is a great opportunity to develop your leadership skills, gain valuable management experience and take the next step towards becoming a Housekeeping Manager, while being part of a supportive and team-oriented company.
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📌 Assistant Housekeeping Manager (2Ic) (Melbourne)
🏢 Luxxe Outsourced Hotel Services
📍 Melbourne