We are seeking a dedicated Night Auditor/Front Desk Agent to join our dynamic hospitality team at Zara Tower in Sydney, NSW. This is a part-time opportunity with adaptable days to suit your lifestyle. As the first point of contact for our guests, you will play a crucial role in ensuring an exceptional experience during their stay.
What you'll be doing
Performing night audit procedures to reconcile daily financial transactions and ensure accurate reporting
Providing excellent customer service to guests, handling inquiries, requests and complaints in a professional manner
Checking guests in and out, processing payments, and managing room availability
Monitoring and maintaining the security of the hotel premises during night shifts
Assisting with various administrative tasks, including data entry and record-keeping
Collaborating with the wider hotel team to contribute to the overall smooth operation of the hotel
What we're looking for
Previous experience in a similar night auditor or front desk role within the hospitality industry
Strong customer service orientation and excellent communication skills
Proficiency in using hotel management software and computer systems
Attention to detail and the ability to work accurately under pressure
Flexibility to work night shifts and weekends as required
Problem-solving skills and the ability to think on your feet
What we offer
At Zara Tower, we pride ourselves on creating a supportive and inclusive work environment. In addition to a market-competitive salary, we offer a range of benefits to our employees, including:
Discounts on hotel stays and dining at our on-site restaurant
Opportunities for career development and internal promotion
Comprehensive training and mentorship programs
Adaptable work arrangements to support work-life balance
Access to our employee wellness initiatives and social events
About us
Zara Tower Hotel is a premium hotel located in the heart of Sydney's CBD, offering guests a luxurious and contemporary experience. As part of our dedicated hospitality team, you will play a vital role in delivering exceptional service and creating lasting memories for our guests. Join us and be a part of our exciting growth and success.
Apply now to become our next Night Auditor/Front Desk Agent!
📌 Night Auditor/front Desk Agent Part Time Sydney
🏢 Zara Tower
📍 Sydney
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