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We're looking for an experienced
Business Analyst
to join Metcash and hit the ground running, with an
ASAP start
available.
This is a hands-on delivery role with responsibility for
leading the process workstream of a major system upgrade
, working closely with business SMEs, project teams and technology stakeholders.
You'll drive process discovery and future-state design, translate business needs into clear and actionable requirements and help ensure outcomes remain aligned to project objectives, timelines and deliverables.
What You'll Be Doing
Lead the process workstream for a major system upgrade, coordinating activities, dependencies and deliverables through the project lifecycle
Lead requirements gathering and discovery workshops with business SMEs, translating business needs into clear, structured and actionable requirements.
Document current-state and future-state processes, identify gaps and translate findings into tangible business and system requirements.
Support project planning, timelines, deliverables and resource requirements
Track project activities, milestones and KPIs, providing clear updates to stakeholders
Identify project risks and issues and support the development of practical mitigation strategies
Prepare and maintain accurate project documentation and reporting
Work collaboratively across teams to keep stakeholders aligned on project objectives, progress and outcomes
What You'll Bring
3-5 years' experience working as a Business Analyst
- essential
Demonstrated experience working within projects and project delivery environments -
essential




Strong analytical and problem-solving capability
Excellent written and verbal communication skills
The ability to take complex technical or IT information and make it
simple, practical and easy for non-technical stakeholders to understand
Demonstrated experience documenting business requirements, process flows, user stories, acceptance criteria and functional/non-functional requirements.
Ability to work independently, take ownership of assigned workstreams and produce high-quality project artefacts with minimal direction.
Confidence working with a variety of stakeholders across both business and technology teams
Strong attention to detail, particularly across documentation and reporting
Ability to juggle competing priorities and work effectively in a rapid-paced environment
Experience supporting
business transformation, technology implementation or system/process change initiatives
will be highly regarded.
Experience in wholesale, distribution or supply chain environments would be an advantage.
Why Join Metcash
We're proud to offer a workplace that supports your wellbeing, growth and success:
Extra Leave:
Enjoy a 5th week of annual leave, 2 wellbeing days and 1 volunteer day annually
Career Growth:
Access learning, development and career progression opportunities
Parental Leave:
12 weeks of gender-neutral paid parental leave for primary carers
Inclusive Culture:
Proud Bronze Employer for LGBTQ Inclusion
Wellbeing:
Gold accreditation by Mental Health Australia
Flexibility:
FlexReady accredited workplace
Team Member Benefits:
Exclusive discounts through the Our Local app
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📌 Business Analyst (Melbourne)
🏢 Metcash
📍 Melbourne