Sales & Service Consultant (Part-Time)
Townsville, QLD | up to12 Hours Per Week Flexible Working Arrangement
Build Relationships.
Support Customers.
Drive Better Outcomes.
At Allianz, we're passionate about helping people navigate life's important moments.
We're looking for a customer-focused and digitally savvy
Sales & Service Consultant
to join our Townsville team in a flexible part-time position.
This role is ideal for someone seeking work-life balance while remaining connected to a purpose-driven organisation where customer experience, innovation and continuous improvement are at the heart of everything we do.
Hours:
12 hours per week, typically worked across Monday, Tuesday and Wednesday (approximately 6 hours per day), however we're flexible and happy to discuss an arrangement that works for the right candidate.
What You'll Be Doing
Customer Experience & Service Excellence
Deliver exceptional service across face-to-face, phone and digital channels.
Support members with enquiries, claims assistance and policy information.
Build trusted relationships with customers, students, education providers and key stakeholders.
Resolve customer issues efficiently while creating positive experiences.
Relationship Management
Attend and support orientation and engagement activities.
Maintain strong relationships with education providers, student associations and healthcare partners.
Deliver product information and training sessions to clients and stakeholders.
Sales & Growth Support
Promote Allianz health insurance products and services.
Assist with customer education and product awareness activities.




Support local engagement initiatives and business development opportunities.
Operational Excellence
Maintain accurate customer information and reporting.
Monitor customer feedback and identify opportunities for service improvement.
Contribute ideas that enhance customer outcomes, efficiency and team performance.
What We're Looking For
Customer service, retail, hospitality, administration, banking, insurance or sales experience
Strong communication and relationship-building skills
Confident using technology and digital systems
Self-motivated with the ability to work independently
Well-organised with strong attention to detail
Positive team player who enjoys helping others
Additional language skills highly regarded
Future-Focused Skills We Value
As customer expectations continue to evolve, we're looking for someone who embraces:
Digital-first customer engagement
Technology-enabled service delivery
Continuous improvement mindset
Adaptability and learning agility
Data-informed decision making
Process optimisation and innovation
AI-ready ways of working and curiosity around emerging technologies
You don't need to be an AI expert, but you'll thrive if you enjoy learning recent tools and finding smarter ways to deliver great customer outcomes.
Why Allianz?




Flexible part-time hours
Global brand with a strong reputation and purpose
Supportive and collaborative team culture
Ongoing learning and development opportunities
Meaningful work that positively impacts customers every day
Opportunity to build valuable skills in customer experience, relationship management and insurance
If you're passionate about delivering exceptional service, building strong relationships and developing future-focused skills in a leading organisation, we'd love to hear from you.
Allianz Group is one of the most trusted insurance and asset management companies in the world.
Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer.
Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.
At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all.
And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board
.
Let's care for tomorrow.
#J-*****-Ljbffr

📌 Sales And Service Consultant - International Health (Brisbane)
🏢 Allianz
📍 Brisbane