CLIENT SERVICES OFFICER -MACKAY – REGIONAL ACCOUNTING FIRM (JOB ID 823)
Looking for a front office role where you can genuinely be the face of a professional, supportive team?
Ready to step into arole where yourorganisationaland people skills are genuinely valued?

Our clientisseekingan enthusiastic and personableclient services officerto join their Mackay office. This is a key front-facing role whereyou’llbe the first point of contact for clients while also providing essential administrative support to a busy and collaborative team of Partners,Accountantsand support staff.

The Role:
Take ownership of front office operations and overall client experience
Welcome clients with professionalism,warmthanda high levelof service
Manage appointments, phone calls,emailsand general client communications
Process client records, correspondence andmaintainaccuratedocumentation
Provide administrative support to Partners, Accountants, and the wider team
Ensure smooth day-to-day running of reception and office functions

About You:
4+ years of previousexperience in reception,



administration or customer service role
Solid verbal and written communication skills with a qualified presentation
Confident in managing multiple priorities in a fast-paced environment
Proficient in Microsoft Office (Word, Excel, Outlook)
High attention to detail and strongorganisationalskills
Proactive, reliable, anda strong teamplayer with a positive attitude

What’s On Offer:
Supportive and positive team culture where people enjoy coming to work
2:00pm finish every Friday for work-life balance
Three bonus days of leave over Christmas
Structured annual salary reviews
Ongoing training and development opportunities
Prospect to grow within a well-established professional firm

Please note:This job is based in Australia therefore, only candidates who are permanent residents or citizens of Australia will be considered.

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📌 Client Services Officer Mackay – Regional Accounting Firm (Australia)
🏢 Career Development & Management Guru
📍 Australia