Client Experience Analyst — Voice Of Client & Journey Mapping (Melbourne)

Client Experience Analyst — Voice Of Client & Journey Mapping (Melbourne)

12 Nov
|
Slater and Gordon
|
Melbourne

12 Nov

Slater and Gordon

Melbourne

Slater and Gordon in Melbourne is seeking a Client Experience Analyst on a 12-month fixed term contract.
You'll own and champion our Voice of Client programme, using research, data and client insights to identify opportunities to improve the client journey.
You'll run research activities such as interviews, journey mapping, surveys and usability testing, and translate findings into explicit, actionable recommendations that elevate service experiences across teams.
#J-*****-Ljbffr

📌 Client Experience Analyst — Voice Of Client & Journey Mapping (Melbourne)
🏢 Slater and Gordon
📍 Melbourne

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