Salisbury, United States | Posted on 11/10/2026
CTI Staffing is partnering with a leading national grocery retail organization to find a Senior POS & Payments Business Systems Analyst for their store technology team.
This is a hybrid role (3 days per week onsite) based out of one of several regional offices in North Carolina, Pennsylvania, New England, or the Chicago area.
The team keeps in-store card payments fast, secure, and reliable across a large store network.
You'll be the person who knows how payments actually move from the PIN pad to the processor, and you'll shape how those systems are designed, upgraded, and supported.
This is a contract-to-hire opportunity.
What You'll Do
Own the design, configuration, and integration of POS and payment solutions across multiple platforms
Lead medium to large payments initiatives from discovery and requirements through testing, rollout, and support
Serve as a go-to expert on payment processing flows, PIN pad devices, and store systems
Lead triage and root cause analysis for high-priority production issues, including incident bridge calls
Translate needs from Retail Operations, Payments, and Finance into transparent user stories and technical designs
Manage relationships with payment vendors and service providers
Support PCI and audit activities, including access reviews and controls validation
Mentor junior analysts and raise the bar on documentation, testing, and delivery
Requirements
What You Bring
Must-Have:




5+ years leading solution design, system integration, and end-to-end delivery on complex platforms
Hands-on experience configuring or integrating POS systems, payment gateways/EPS, or payment devices (Verifone, Ingenico)
Solid understanding of credit/debit payments, including authorization flows, devices, and settlement
Track record leading production incident triage and root cause analysis
Strong communication skills with both technical teams and business stakeholders
Ability to work onsite 3 days per week at a regional office
Current authorization to work in the US on a full-time basis
Nice-to-Have:
ACI Retail Commerce Server or NCR Connected Payments (OpenEPS, ServerEPS, WebEPS)
PIN pad configuration, key management, and estate management tools
POS platforms such as NCR Storeline, NCR Emerald, or Toshiba ACE
Grocery or fuel retail background
PCI compliance and payment security experience; Agile delivery
Technical Environment:
ACI Retail Commerce Server, NCR Connected Payments, Verifone and Ingenico PIN pads, NCR and Toshiba POS platforms, PCI DSS, Agile/product delivery.
What Success Looks Like:
Owning at least one payments initiative end to end within your first few months
Becoming a trusted voice on production incidents and helping cut repeat issues
Delivering designs that engineering and vendors can build from with minimal rework
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