Zurich is seeking an Internal Dispute Resolution Case Manager to lead disputes for General Insurance across North Sydney, Melbourne or Brisbane.
You will review complaints impartially, prepare responses, and collaborate with senior stakeholders to resolve cases in a customer-first manner.
Reporting to the Partnerships Dispute Resolution Team Manager, the role offers hybrid work with offices in multiple cities and a focus on fair outcomes for customers and compliance.
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📌 Idr Case Manager — Hybrid Insurance, Impactful Work (Sydney)
🏢 Zurich Insurance Company
📍 Sydney
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