At Collins Foods, our mission is simple: Restaurants Done Better.
We're passionate about redefining the dining experience—making it more human, more sustainable, more digital, and definitely more fun.
As part of our team, you'll work with globally recognised brand KFC, and enjoy a range of benefits designed to support your growth and wellbeing:
Competitive salary plus short-term incentive bonus
Up to 13 paid Recharge Days annually—enjoy a 4-day work week every 4 weeks!
Autonomy to shape your own success
A strong commitment to sustainability, including a 25% energy reduction target by ****
About the Role
We're looking for a compassionate and proactive Return-to-Work Coordinator to champion employee wellbeing through expert rehabilitation and injury management.
You'll lead early intervention strategies, ensure compliance with legislation, and support our people in their journey back to work.
Key Responsibilities
Organisational Support
Provide prompt rehabilitation and return to work support for all work related and non-work-related injuries/illness for employees across Australia
Conduct work site visits where required to develop return to work plans
Document, coordinate and monitor the employee's Return to Work/Suitable Duties Plans, in liaison with the injured/ill employee, treating professionals, Line Managers and insurer
Educate Line Managers in their roles and responsibilities for rehabilitation, ensure they are regularly informed of the employee's current rehabilitation status and progress
Ensure all employees are advised about the Workplace Rehabilitation Policy and procedure as part of the induction process
Maintain the culture of continuous improvement through identifying and actioning opportunities for improvement.
Establish and maintain a network of suitable external Rehabilitation Service Providers who understand and support the rehabilitation program
Promote an efficient system for immediate reporting of injuries to enable early employee contact regarding rehabilitation and reporting to the insurer




Ensure the employee is informed of their entitlements and responsibilities and has access to appropriate information and resources including claim forms
Maintain confidential rehabilitation records
Manage the rehabilitation process in a confidential and sensitive manner
Ensure compliance with state legislation for workers' compensation, Qld self-insurance and national rehabilitation.
Results & Reporting
Keep accurate and objective case notes for each employee undertaking rehabilitation that meet CFL specifications and state legislation requirements
Provide complete documentation to and work with state government auditors
Be accurate with management of timeframes in rehabilitation cases, to ensure that legislative timelines are met and can be so demonstrated on audit
Maintain accurate data, ensure data integrity and conduct regular data analysis to inform business improvements.
Prepare monthly reports for key stakeholders
About You
You'll bring a strong background in injury management and rehabilitation, with a proactive, evidence-based approach.
Key qualifications and experience include:
Familiarity with QLD self-insurance requirements
Deep understanding of state-based legislation
Strong data management and reporting skills
Experience in workplace-based rehabilitation
Knowledge of safety principles in injury management
About Collins Foods
Who we are
Collins Foods is an ASX listed entity proudly employing over 21,000 people globally.
With a vision to be the World's Top Restaurant Operator, we operate KFC restaurants in Australia, Germany and the Netherlands.
Please note: Successful applicants may be required to complete pre-employment checks including a National Police Check and qualification verification.
CFL is committed to creating a diverse and inclusive setting where everyone feels they belong.
We are proud to be an equal chance employer, and as such, all applicants will receive equal consideration for employment for which they qualify, including the option of flexible working arrangements where applicable.
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📌 Return To Work Coordinator (Brisbane)
🏢 Collins Food Group
📍 Brisbane