Kmart is seeking a Customer Care Consultant to join our vibrant team.
You will investigate, manage, and resolve customer complaints across multiple channels, acting as a brand ambassador and ensuring excellent customer experiences.
The role involves handling enquiries via phone and email, coordinating with stakeholders, and supporting in-store teams.
A proactive, KPI-driven approach with 3–4 years in customer service is required.
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📌 Customer Care Advocate — Hybrid Work & Growth Opportunities (Melbourne)
🏢 kmartaustr
📍 Melbourne
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