ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.
We believe in doing good that transforms lives and futures for the better.
It is this belief which drives us to find new ways and places where we can make a difference.
From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role Matters:
Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.
Whether you're sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores.
Join our crew and feel rewarded for making a difference.
Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.
About the Role: Reporting to the Administration Supervisor VIC, ACT & TAS, you will provide a broad range of administrative and coordination support across our Retail and Warehouse functions.
Working closely with People Managers, Retail teams and operational stakeholders, you will help ensure the smooth and efficient delivery of day-to-day business activities.
Key Responsibilities:
Maintaining accurate electronic and manual filing systems, records and correspondence
Preparing and coordinating documentation, spreadsheets, reports and presentations
Providing administrative support for site repairs, maintenance and facilities requirements
Assisting with casual workforce coordination and recruitment-related administration through Workday
Coordinating centralised stock ordering processes
Processing orders for goods and services in accordance with organisational policies, procedures and financial delegations
Supporting workplace health and safety processes, including risk documentation and incident reporting




Responding to administrative enquiries and providing timely support to Retail and Warehouse stakeholders
About You:
A Diploma in Business or equivalent relevant experience Demonstrated experience in a similar administrative support role, ideally within a customer-focused environment Strong organisational and time management skills, with the ability to manage multiple priorities Excellent written and verbal communication skills Strong attention to detail and confidence using Microsoft Office and administrative systems A collaborative, flexible and solutions-focused approach to your work
Why Work For Us:
Eligible employees can access NFP Salary Packaging (up to $15,900 tax free) plus meals and entertainment benefit ($2,650)
Generous paid Parental Leave for primary (12 weeks) and secondary carers + Purchased Leave Scheme (up to 8 weeks) + Workplace Support Leave (5 days) for volunteering in Salvos initiatives
Flexible and hybrid WFH arrangements, access to Fitness Passport and Consumer Discounts
Access to EAP and health & wellness initiatives
Ongoing training and development opportunities that enhance on the job skills and proficiency
Rewarding and fulfilling purpose driven careers that have positive and sustainable social impacts
Mission, Vision & Values
The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.
We share the love of Jesus by:
Caring for people
Creating faith pathways
Building healthy communities
Working for justice
Why work with the Salvos?
The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services.
When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis.
So,



if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.
Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits.
Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more.
Find out more The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.
We are committed to fostering an inclusive workplace that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential.
Find out more Check out our career page to find out more about our recruitment process and what its like to work at the Salvos.
We are always on the lookout for individuals keen to help us fulfil mission to support those in need.
Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer.
Whatever your skillset, availability, or areas of interest, we are keen to hear from you.
Check out our volunteer opportunities here.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.
We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status.
We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.
All child facing roles will require the successful completion of a Working with Children Check.
Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration.
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📌 Administration Assistant (Salvos Stores) (Melbourne)
🏢 The Salvation Army (VIC) Prpty Trust atf Social Work
📍 Melbourne