At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process.
Our vision is the same, a place where employees know they can thrive.
This is a dual-mandate role that pairs strategic account ownership with deep Workforce Management (WFM) domain expertise.
As a Client Advisor, you own the post-sale relationship, adoption, retention and growth of a portfolio of strategic accounts.
As TTEC Digital's WFM domain expert in-region, you are the go-to authority whenever a client is implementing, optimising or scaling a workforce management capability.
You may carry profit-and-loss (P