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Join a **** AFR BOSS Best Places to Work Gold Winner and **** Sustainability Champion recognised by the World Steel Association.
Play a key role in shaping our performance across our Midalia business.
Reporting to the Branch Manager and based at our Welshpool site, you will join a busy team delivering great service and building strong customer relationships.
This is a great opportunity for someone who enjoys working in a fast-paced setting and is committed to delivering excellent customer service.
This is a Fixed Term Contract position that will finish in May ****
What you will be doing:
Answering calls, emails, and helping walk-in customers
Providing quotations and following through to order placement and successful on-time delivery to customers
Working with the team to get orders out on time
Basic admin and keeping things organised
You will be rewarded with:
Monday–Friday, 8am–4pm – enjoy consistent working hours.
Join a supportive, busy and customer-focused team.
Build your sales and customer service skills within a leading national steel business.
Primary Benefits:
We offer a range of benefits designed to support you at work and beyond:
Everyday savings - Access a wide range of employee discounts across major brands including retail, travel and lifestyle
Support when you need it - Confidential counselling and wellbeing support through our Employee Assistance Program (EAP) and Sonder, available to you and your immediate family
What you will bring:
Customer service or sales experience
Experience within an admin workplace will be highly regarded
Good communication and a positive attitude
Someone reliable who takes initiative
Comfortable using a computer (training provided)
Experience with systems like SAP is a plus.
Worked with steel, roofing or fittings before?
Even better
We offer more than just a job; we provide a dynamic environment built on three pillars that define our commitment to both our team and our industry.
Work with a greater purpose - join us on our pursuit of a sustainable future and contribute to our nation's legacy.
Work well, live better – experience a safe, supportive and inclusive environment which values you as a whole person and where wellbeing matters.
Build your own future – grow and drive your own development to grow your skills.
Everyday is an opportunity to grow.
About us
Midalia Steel is a leading steel supplier across Western Australia, supporting trade, fabrication and DIY customers.
With a strong local presence and practical product range, we help customers get the job done with reliable supply and straightforward service.
Midalia Steel is a brand of InfraBuild.
#J-*****-Ljbffr
📌 Customer Service Representative (Canberra)
🏢 Gfg-Alliance
📍 Canberra
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