Join our team as a Warranty Administrator, where you'll play a key role in processing warranty claims for 4x4 accessories and vehicle upgrades across Australia out of our head office in Brendale.This is a transactional role that requires precision, efficiency, and solid attention to detail.
You'll be the link between customers, suppliers, and internal departments, helping ensure timely and accurate claim resolutions that support the adventure-ready reputation for the entire Aeroklas Asia Pacific Group.Key Responsibilities:Process warranty claims accurately and in a timely mannerLiaise with suppliers, branches and customers to gather required documentation and resolve queriesMaintain clear and up-to-date records of claims and outcomesApply warranty terms and conditions consistently across claimsCollaborate with your team to manage national claim volumesSupport reporting and analysis of claims data to identify trends and improvementsSkills & Experience:Previous experience in a warranty administration or transactional processing role (preferred - automotive industry highly regarded)High attention to detail and accuracy in data entry and documentation, including the ability to make decisions under pressure and information providedStrong organisational and time management skillsClear written and verbal communication skillsAbility to work well within a team environment and contribute to a shared workloadFamiliarity with automotive components or 4x4 products is advantageousIntermediate computer skills (required) and experience with warranty/claims systems (highly regarded)Why Join Us?




Work in a supportive team that values collaboration and accountabilityFull-time role with competitive payEmployee discounts on our full range of 4x4 gearFlexible start and finish timesAccess to our Employee Assistance Program for additional supportAbout the CompanyAAPG is a leading 4x4 accessories business, specialising in the development and distribution of 4WD accessories and camping equipment across Australia and our global distribution network.
With renowned brands such as TJM, Aeroklas, Flexiglass, Bocar, and Tough Dog, we are proud of our strong Australian heritage and are excited about the journey ahead.
Backed by our global parent, Eastern Polymer Group, we are poised for significant growth, and we need talented individuals like you to join us on this exciting path.If this is you, and you're seeking a role where your work and passion combine, we'd love to hear from you!
Please click on the 'Apply' button below.We will directly contact short-listed candidates.
We hope to talk with you soon!
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📌 Warranty Claims Specialist - Automotive Accessories (Brisbane)
🏢 Aeroklas
📍 Brisbane