The Role
We are looking for a friendly and energetic Customer Care Consultant to provide phenomenal customer service within our Geraldton Trade Store!
Joining a phenomenally long tenured team (the last recruitment for this store happened back in ****), we are providing the rare opportunity for someone current to become part of our community.
You'll gain hands-on experience across all aspects of running a successful trade store, learning from experienced colleagues while building valuable skills for your future career.
If you enjoy helping people and are keen to learn; we'd love to hear from you!
Previous experience in retail, hospitality, customer service, and/or trades is beneficial but not required for success in this role.
What You'll Be Doing:
Act as the first point of contact for customers in person, by phone, and email.
Providing expert advice on a wide range of industrial products.
Keeping administration organised as required
Uphold safety standards and foster a positive team culture.
Our Ideal Candidate will have
Looking for a great attitude and a passion for customer service
Positive and clear customer service manner - both verbally and over email
Reliable and team-focused approach to work
A proactive and team first attitude with a willingness to communicate well
What's In It For You:
Permanent Full-Time Role
with
competitive incentives
and access to
Wesfarmers Share Plans
Exclusive Team Member Discounts
across
Blackwoods, Workwear Group, Bunnings, Kmart, Target & Officeworks
, plus a




FREE OnePass Membership
and access to discounted offers from over
400 retail partners
Health & Wellbeing Benefits
, including
fitness benefits
, access to our
Employee Assistance Program (EAP)
, and wellbeing support for you and your immediate family
Career Growth & Development
with ongoing training, learning opportunities, and career pathways across the broader
Wesfarmers Group
Generous Leave Benefits
, including
paid parental leave
and the option to purchase up to
4 weeks of additional annual leave
.
Recognition & Rewards
through team celebrations, awards, incentive programs, and the opportunity to earn up to
$2,000
through our
Refer-a-Friend Program
Free Onsite Parking
and the opportunity to be part of a supportive, values-driven team culture
NEXT STEPS
If you meet most of the criteria listed above and would like to be considered for this opportunity, please send your application today.
We will be contacting suitable candidates as we receive them.
As part of our recruitment process and commitment to safety, you may be required to undertake background checks (which may include a police check, a pre-employment medical assessment; and/or drug & alcohol testing) as part of your application process.
Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTI+ community and people with disabilities.

📌 Customer Care Consultant Ts - Geraldton
🏢 Wesfarmers Industrial & Safety
📍 Geraldton