Project Manager
Clerk
Grade ***** - base salary from $154,23 to $178,369
Temporary
Opportunity, up to 12 months
Flexible
work location with Hybrid working requirements – 2 days in office minimum
About the Team:
Join a high-performing team dedicated to improving customer
outcomes and helping reunite people with their unclaimed money.
We are focused
on enhancing customer experiences, streamlining business processes and driving
positive organisational change.
Working alongside passionate and motivated
professionals, you'll contribute to meaningful initiatives that make a real
difference, with a strong focus on putting customers at the heart of everything
we do.
About the Role:
We are seeking an experienced project manager to report to the Director,
Business Taxes and lead the delivery of the Unclaimed Money Cost of Living
Project, a key government initiative.
In this role you will work closely with digital and operational
teams as well as key stakeholders to ensure successful delivery within agreed
scope, time, budget and quality standards.
You will drive collaboration across
teams, manage project governance, budgets, risks, milestones, benefits
realisation and reporting, and contribute to the achievement of strategic
outcomes for the people of NSW and beyond while ensuring compliance with
relevant state tax and unclaimed money legislation.
Key Responsibilities:
Lead
and manage the planning and delivery of critical and highly complex
projects applying sound project management principles to deliver
organisational initiatives
Lead
all aspects of the project management cycle, including preparing business
cases and project plans, identifying and allocating resources, developing
and managing budgets, supplier and contract management, communication and
meeting reporting requirements to ensure project outcomes are achieved on
time, on budget, to quality standards and comply with approved project
methodology
Develop
strategies for the continuous monitoring, evaluation and improvement of
all aspects of project implementation including risk and contingency
management, benefits realisation, project impact and quality measures to
achieve the success of the project/s
Lead




and manage project team/s to successfully deliver all key milestones and
outcomes of the project/s within approved scope and project methodology
Manage
and develop stakeholder relationships through effective communication,
negotiation and issues management to ensure project deliverables are met
Provide
expert advice and information to stakeholders on emerging project issues
and present recommendations to support project delivery in line with
established plans, budgets, timeframes, policy objectives and other
project priorities
Oversee
research and formulate recommendations to support evidence-based project
planning and decision making
To be successful in this role you will bring:
Demonstrated
experience managing a project in government or similar complex
environment with the ability to deliver within agreed scope, time,
budget and quality standards.
Strong
capability across project management lifecycle, including project
planning, implementation, resource allocation, budget management,
reporting, risk and issue management, benefits realisation and continuous
improvement.
Proven
experience influencing and engaging senior stakeholders across multiple
organisations.
Experience
supporting organisational change, service improvement or large-scale
transformation initiatives.
Excellent
analytical and problem-solving skills, with the ability to manage
competing priorities and deliver outcomes under tight timeframes.
Exceptional
written and verbal communication skills, with experience preparing
executive-level reports, presentations and governance documentation.
Proven
ability to lead projects that improve processes, operational performance,
and customer outcomes.
Self-motivated
qualified who demonstrates initiative, sound judgement, and
accountability.
Skilled
in negotiation,



influencing, and driving stakeholder support for change
and business improvement initiatives.
Collaborative
and adaptable, with the ability to manage competing priorities and diverse
business needs.
Salary Grade *****, with the base salary for this role starting
at $154,231 base plus superannuation
Click
Here
to access the Role Description
.
For enquiries relating to recruitment please
contact Raffaela Sahin via ******.
Visit the
Capability Application Tool
to prepare for the recruitment process by
accessing
practice application and interview questions based on the focus capabilities
listed in the role description.
Click here
to view our approach on the use of AI in recruitment.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months.
The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Thursday, 19th November **** at 9:59am.
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW.
We are focused on delivering excellent customer service, digital
transformation, and regulatory reform.
Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement
here
.
We provide adjustments to the recruitment process for candidates, including individuals with disability.
If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on ************ or
******
.
For more information, please visit
Information
on some of the different types of disabilities
Information on adjustments
available for the recruitment process

📌 Project Manager Ucm (New South Wales)
🏢 the original
📍 New South Wales