Permanent full-time prospect at RACV Inverloch ResortJoin a friendly and supportive Front Office teamEnjoy great RACV employee benefits and discountsGreat Things Start HereLove meeting new people and creating a great first impression?
Join the Front Office team at RACV Inverloch Resort in a permanent full-time position where you'll be one of the first faces our members and guests see when they arrive.From welcoming guests and managing check-ins to answering questions and helping make their stay that little bit easier, you'll play an important part in creating a memorable resort experience.If you're friendly, organised and enjoy working in a busy hospitality setting, we'd love to hear from you.About the RoleAs a Front Office Receptionist, you'll help keep reception running smoothly while providing warm, genuine service to our members and guests.Your day could include:Welcoming guests and assisting with check-in and check-outManaging accommodation bookings, enquiries and guest requestsAnswering calls and providing information about the resort, facilities and local areaProcessing payments and maintaining accurate guest recordsPromoting resort facilities, services and experiencesWorking closely with other resort teams to respond to guest needsHelping resolve guest queries in a friendly and practical waySupporting general reception and administration tasksAs RACV Inverloch Resort operates seven days a week, you'll need flexibility to work across a rotating roster, including weekdays, evenings, weekends and public holidays.About YouYou enjoy helping people and know how to make guests feel welcome from the moment they arrive.You'll bring:Customer service experience, ideally within hospitality,



hotels or resortsA friendly and professional approachStrong communication skills and confidence dealing with different peopleGood administration skills and attention to detailThe ability to manage different priorities in a busy environmentA reliable, positive and team-focused attitudeFlexibility to work across a seven-day rosterFamiliarity with OPERA or a comparable hotel booking system is helpful; however, it is not mandatory.About RACVAt RACV, we're proud to create experiences that bring people together.
At RACV Inverloch Resort, you'll be part of a welcoming team helping our members and guests make the most of their time away.You'll also have access to a range of RACV employee benefits, including discounts across RACV products and resorts.Application ProcessAs part of our recruitment process, you may be invited to complete an initial 20-minute AI online chat interview, giving you an opportunity to tell us a little more about yourself and your experience.Applicants will be required to provide evidence of their eligibility to work in Australia and consent to a criminal record check.Some roles may also have inherent requirements, which could be supported by a Job Task Analysis - Front Office.
If you require reasonable adjustments at any stage of the recruitment process, we encourage you to let us know so we can support you.At RACV, we're committed to creating a diverse and inclusive workplace where people feel welcome, supported and appreciated for who they are and what they bring.Learn more about RACV and our opportunities via the RACV careers website.Be careful - Don't provide your bank or credit card details when applying for jobs.
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📌 Front Office Receptionist | Permanent (Victoria)
🏢 RACV
📍 Victoria