Rostering Assistant (Disability Support and Home Care Services)Rostering AssistantHelp keep Quad Care moving.At Quad Care, we're looking for a Rostering Assistant who can help keep our services running smoothly, our workforce supported, and our participants receiving the right support at the right time.This role is perfect for someone who loves solving problems, thrives in a fast-paced environment, and genuinely enjoys helping people while playing a little bit of rostering Tetris.As part of our coordination team, you'll be at the coalface of service delivery, helping ensure participants receive consistent, reliable supports while supporting our frontline workforce to do what they do best.If you're the type of person who gets satisfaction from a perfectly balanced roster, can think three steps ahead, and doesn't panic when things change at the last minute, we'd love to hear from you.About UsQuad Care is a growing, community-based provider delivering disability supports and allied health services across Southeast Queensland.We're proud to be a provider built on lived experience, strong values, and genuine relationships.
We believe great outcomes happen when great people work together, and we're committed to creating a workplace where our team is supported, trusted and empowered to make a difference.Why Join Quad Care?
We're fun, and actually hilarious.
Just ask us.We will support you to learn and do a really valuable job.We won't make you feel dumb if you don't know something.We are outcomes focused, reliable and supportiveNo two days are the same,



literally like ever.What You'll Be DoingCreating, maintaining and optimising support worker rosters for NDIS and CareMatching the right support workers to participant needs, goals and preferencesManaging shift changes, unplanned absences and last-minute roster adjustmentsCommunicating with support workers, participants, families and internal teamsMonitoring service delivery and identifying roster gaps before they become problemsAssisting with workforce planning and resource allocationSupporting the onboarding and rostering of new team membersMaintaining accurate records and documentation across rostering systemsEnsuring services align with participant funding and organisational requirementsSupporting compliance with SCHADS Award requirements and internal policiesWorking closely with Team Leaders and Coordinators to ensure smooth service deliverySolving the daily puzzles that naturally come with supporting people and running a growing organisationWe're Looking For Someone WhoLoves organisation and coordinationUnderstands rostering and rostering systems, and even has experience with Employment Hero or PaycatStays calm when plans change - because they do!




Can think critically and solve problems independentlyBuilds strong relationships with workers, participants and familiesUnderstands that rostering is about people, and that every decision can impact someone's day, independence and quality of lifeTakes pride in consistently finding solutionsEnjoys balancing participant needs, worker availability and operational requirementsThrives in a fast-moving setting where priorities can shift quicklyCan see the bigger picture while keeping an eye on the detailYou Are The Right Fit If YouHave experience in rostering, scheduling or workforce coordination within SCHADS Award environmentsHave worked in disability, aged care, community services or healthcareAre highly organised with exceptional attention to detailCan confidently manage competing prioritiesCommunicate professionally and empatheticallyAre proactive, adaptable and solutions-focusedLearn systems quickly and enjoy improving processesUnderstand the importance of reliable, person-centred support deliveryEnjoy working as part of a collaborative teamQuad Care Reality CheckLet's be honest.Some days you'll build the perfect roster and everything will run exactly to plan.Other days you'll have three call-in, two urgent changes, a participant needing support covered and a support worker stuck in traffic because let's be fair the Dag Highway is its own challenge.The right person will understand that this is their job and know that they're really good at solving a challenge.If you enjoy solving problems and helping people, you'll fit right in.
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📌 Rostering Assistant (Disability Support And Home Care Services) (Queensland)
🏢 Quad Care
📍 Queensland