About EVT:Hotel Alba Adelaide is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel.
In a world of cookie cutter experiences, here at EVT we believe in changing the game.
It's why we all call ourselves Daymakers: each day is a chance to add the wow factor for our customers and continually grow in our own careers.The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences.
While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.EVT has an endless range of roles and career paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo.
Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few.
Once you're in, there are no limits on where your career could take you.Key Responsibilities:Greet guests warmly as they arrive and depart, and anticipate their needs and requestsCheck guests in and out efficiently and in line with hotel proceduresProcess guest transactions and accounts accurately, following cashiering policiesBook,



update and amend reservations accurately and on timeWork with Housekeeping, Reservations and Maintenance so rooms are ready for arriving guestsPass guest special requests, comments and complaints to the right team or hotel management, and follow up until they're resolvedWhat You'll Bring:A warm, friendly approach and a genuine drive to meet guests' needsAccuracy and care with guest accounts and cashieringWillingness to learn current room rates, packages, hotel services and what's on around AdelaideA commitment to workplace health and safety and hotel policies and proceduresA team-first attitude, including supporting telephonists and back office when neededAvailability for rostered training, opening and closing duties and scheduled meetingsHow You Work:Daymaker ethos: no one's too big for the small things.Resilient and solutions-focused: stays calm, moves quick.Growth mindset: learns, shares, and levels up others.Perks from Day One:As part of EVT, you unlock Elevate Perks from your first day.
Parity for all levels, no ivory towers.50% off dining and stays across EVT hotels, including QT, Rydges, Atura, LyLo and more.
$2 movie tickets plus discounts on Gold Class, Moonlight Cinema and Candy Bar.Seasonal perks at Thredbo.Rapid career growth across our hotel and entertainment network.Paid parental leave; community and volunteering opportunities.We welcome applicants from all backgrounds and review applications as they come in, so don't wait!
We can't wait to see the places your career will go with EVT.
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📌 Guest Service Agent - Hotel Alba (Adelaide)
🏢 EVT - Entertainment | Ventures | Travel
📍 Adelaide