Job Description

Great payroll is about more than getting the numbers right.

At AFCA, fairness feels positive. We’re here to help Australians and small businesses resolve financial complaints fairly, independently and effectively. And behind that purpose are our people, supported by teams who make sure the important things happen accurately and on time.

We’re looking for an experienced Payroll Officer to join our Finance team within Corporate Services. You’ll play an important role in delivering accurate and timely payroll, supporting employees with their payroll queries, and helping ensure our processes remain compliant, efficient and reliable.

It’s a hands-on role for someone who knows payroll inside and out, enjoys solving problems and takes pride in getting the detail right while providing a great employee experience. Working closely with our Payroll Manager, you’ll support payroll from end to end and be a trusted point of contact for our people.

This is a 12 month contract position.

What you’ll do:





- Support the accurate and timely processing of end-to-end payroll.
- Maintain employee payroll records, including new starters, salary changes and terminations.
- Respond to employee payroll queries and provide clear, helpful advice.
- Interpret and apply relevant awards and Australian payroll requirements.
- Process superannuation, tax, leave and other payroll calculations.
- Manage parental, annual and personal leave calculations, including leave loading where applicable.
- Support annual salary increases, back payments and other payroll adjustments.
- Complete payroll reporting, reconciliations and audit activities.
- Maintain accurate employee and payroll records.
- Support payroll projects and ad hoc processing requirements.
- Help keep payroll processes and procedures accurate and up to date.
- Look for opportunities to improve workflows, strengthen compliance and make our payroll processes even better.

📌 Payroll Officer (Melbourne)
🏢 AFCA
📍 Melbourne