13 Nov
|
Europcar
|
Perth
Job Description
/n
Job Description
/n /n Are you passionate about sales? Do you have excellent customer service skills? Do you enjoy working in a fast-paced environment? If so, Europcar has an exciting opportunity for you /n /n We are currently seeking a sales motivated and customer-oriented Sales & Customer Service Officer to join our Perth Airport team on a casual basis /n Why join Europcar? /n /n
- /n Competitive hourly rate + casual loading + uncapped incentives /n
- /n Boost your income with our performance-based incentive program /n
- /n Ongoing training and career development opportunities /n
- /n Work with a global brand across AU/NZ and beyond /n
- /n Proudly ranked in the Top 30 of the 2025 GoodCompany Awards /n
- /n Access same-day pay through our financial wellbeing partner /n
- /n Earn cash rewards via our Employee Referral Program /n
- /n Discounts on private health insurance with Bupa /n
- /n Enjoy car rental, gym, flu shot and other exclusive employee discounts /n
- /n Access travel perks through Accor’s All Heartists program /n
- /n 24/7 wellbeing support via EAP and the Calm App /n
- /n Be part of a supportive, high-performing team culture /n /n Some of the
key responsibilities
include: /n /n
- /n Greet and assist customers in renting vehicles as based on their preferences and needs /n
- /n Process rental agreements accurately and efficiently /n
- /n Promote and upsell additional products and services /n
- /n Address customer inquires and concerns promptly and professionally, with a service first approach /n
- /n Achieve or exceed individual and team sales targets /n
- /n Inspect vehicles before and after rental periods, noting any damages /n
- /n Maintain knowledge of current promotions, services, and products to assist with sales efforts /n
- /n Build strong customer relationships to encourage repeat business and referrals /n
- /n Detailing and cleaning vehicles to business quality standards /n
- /n Refuel and transport vehicles /n /n To be considered, you should possess: /n /n
- /n Previous experience in sales, customer service or retail /n
- /n Car rental experience is highly desirable /n
- /n Excellent communication and interpersonal skills, with a customer-first mindset /n
- /n Confident using computer systems and technology /n
- /n Ability to work efficiently in a fast-paced, high-pressure environment /n
- /n Flexibility to work on a rotating shift roster
- 7 day shift work including weekends and public holidays /n
- /n Valid Australian driver's license with a clean driving record /n
- /n Full working rights in Australia (current and ongoing) /n
- /n A positive, proactive and team-oriented attitude /n /n About Europcar Mobility Group /n Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. /n “We help to change the way you move” is what we stand for and brings us together. More than ever, we're committed to delivering simple, seamless, cutting-edge solutions that make mobility easy, enjoyable and increasingly eco-friendly. /n To do this,
we offer
to individuals and businesses a wide range of car and van rental services,
be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 280.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. /n Our brands address differentiated needs, use cases and expectations: Europcar®
- a global leader of car rental and light commercial vehicle rental, Goldcar®
- a frontrunner at providing low-cost car rental services in Europe, Fox-Rent-A-Car®, one of the main players in the car rental market in the US, with a "value for money" positioning, and Euromobil®, a German car rental player. The Group also operates the "myEuropcar" platform for vehicle subscription. /n Customers’ satisfaction is at the heart of the Group’s ambition and that of our more than 9,000 employees, everywhere we deliver our mobility solutions, thanks to a strong network in over 130 countries (including 15 wholly owned subsidiaries completed by franchisees and alliance partners). /n More info: www.europcar-mobility-group.com /n /n Europcar Mobility Group /n /n Europcar Mobility Group is a global mobility player, with 75 years of mobility services expertise and a leading position in Europe. “We help to change the way you move” is what we stand for and brings us together. /n
We offer
to individuals and businesses a wide range of car and van rental services, be it for a few hours, a few days, a week, a month or more, on-demand or on subscription, relying on a fleet of more than 250.000 vehicles, equipped with the latest engines including an increasing share of electric vehicles. /n /n Our brands address differentiated needs, use cases and expectations: Europcar®
- a global leader of car ren
📌 Rental Sales Agent (Perth)
🏢 Europcar
📍 Perth