We're growing across Sydney and have a few exciting opportunities available for standout Venue General Managers to lead from the front, elevate high-performing teams, create exceptional guest experiences and drive strong commercial results.

These opportunities would suit confident, hands on leaders who thrive in a fast paced environment, take ownership and know how to bring out the best in their teams. You'll play a key role in setting the standard, building a strong culture and creating a venue your team and local community love being part of!

We're looking for leaders ready to make their mark, whether that's stepping into an established venue or taking on a new challenge with one of Australia's fastest-growing brands.

About Yo-Chi

Chi is at the heart of everything we do. Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.

We're a proud family owned, Australian business that has been growing year on year with even bigger goals ahead! Since 2012, we've expanded to 80+ locations across Australia and internationally, building a strong and growing footprint driven by our purpose to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

We're growing across Sydney and have a few exciting opportunities available for standout Venue General Managers to lead from the front, elevate high-performing teams, create exceptional guest experiences and drive strong commercial results.

These opportunities would suit confident, hands on leaders who thrive in a fast paced environment, take ownership and know how to bring out the best in their teams. You'll play a key role in setting the standard, building a strong culture and creating a venue your team and local community love being part of!

We're looking for leaders ready to make their mark, whether that's stepping into an established venue or taking on a new challenge with one of Australia's fastest-growing brands.

About Yo-Chi

Chi is at the heart of everything we do.



Yo-Chi has grown from a local idea into a movement, inspiring creativity, welcoming all ages, and spreading good energy through frozen yogurt.

We're a proud family owned, Australian business that has been growing year on year with even bigger goals ahead! Since 2012, we've expanded to 80+ locations across Australia and internationally, building a strong and growing footprint driven by our purpose to make a genuine difference through the impact we have and the positive energy we bring. That’s how we Share the Chi!

What you’ll be doing:

- You’ll be the driving force of the venue, visible, engaged, and leading from the front every shift.
- Lead an exceptional guest experience that captures the energy and spirit of Yo-Chi.
- Coach, develop, and motivate your team in real time.
- Build a strong, accountable, and positive team culture.
- Oversee daily operations with a focus on quality, consistency, and presentation.
- Manage labour, COGS, and P&L; to deliver strong commercial performance.
- Recruit, train, and retain high performing team members.
- Build strong connections with the community through local engagement and activations.

We're growing across Sydney and have a few exciting opportunities available for standout Venue General Managers to lead from the front, elevate high-performing teams, create exceptional guest experiences and drive robust commercial results.

These opportunities would suit confident, hands on leaders who thrive in a fast paced environment, take ownership and know how to bring out the best in their teams. You'll play a key role in setting the standard,



building a strong culture and creating a venue your team and local community love being part of!

We're looking for leaders ready to make their mark, whether that's stepping into an established venue or taking on a new challenge with one of Australia's fastest-growing brands.

What you’ll be doing:

- You’ll be the driving force of the venue, visible, engaged, and leading from the front every shift.
- Lead an exceptional guest experience that captures the energy and spirit of Yo-Chi.
- Coach, develop, and motivate your team in real time.
- Build a strong, accountable, and positive team culture.
- Oversee daily operations with a focus on quality, consistency, and presentation.
- Manage labour, COGS, and P&L; to deliver strong commercial performance.
- Recruit, train, and retain high performing team members.
- Build strong connections with the community through local engagement and activations.

Who we’re looking for:

- A hands on leader who loves being on the floor and leading alongside their team
- Commercially aware with 3-5 + years experience across labour, COGS, and P&L.;
- Someone passionate about building excellent teams, strong culture and exceptional guest experiences.
- Natural coach who lifts performance and holds high standards.
- People focused with a genuine love for hospitality.
- Driven to make an impact and grow with Yo-Chi.

Why Yo-Chi?

- Competitive salary & quarterly bonuses.
- 2 paid volunteer days each year.
- Long term career progression into Multi-Site, Area Management, or Training & Development roles.
- Versatile rotating roster across day and night shifts to suit your lifestyle
- Free Yo-Chi every shift & sweet discounts.
- Strong culture of connection, team events, and real community feel.
- Access to our Happiness Hub for wellbeing, learning, and support.

Additional information

- Develop and inspire a high performing team at Yo-Chi!
- Market-competitive salary + Quarterly Bonus + Free Yo-Chi + Perks!
- Grow your career with one of Australia's fastest growing brands.

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📌 Venue General Manager (Randwick)
🏢 Yo Chi
📍 Randwick