Core Responsibilities

As part of a small, dynamic and committed team, this role is responsible for the following:

- Administration of storage, compute and cloud infrastructure;
- Install, upgrade and patch bare metal and virtual machines using IaC practices;
- Perform day-to-day troubleshooting of infrastructure related issues, performance issues, etc;
- Ensure robustness, security, and scalability of systems and storage, and related infrastructure;
- Use the helpdesk system to manage and track requests and tasks;
- Utilise system and storage software tools and utilities for monitoring, operational reporting and auditing for management and customers;
- Participate in stress testing, capacity planning and usage trending;
- Provide end user services and support;
- Liaise with and manage vendors throughout the problem resolution process and for escalations;

Qualifications / Industry Experience / Specific Knowledge or Skills

Essential:

- Qualifications or relevant experience in Computer Science (or other relevant IT field);
- Ability to utilise AI tools in a responsible and productive manner to augment capability.
- Experience in system, network and storage technologies, up to the application layer;
- Experience with monitoring and observability tools, notably Zabbix, Prometheus and Grafana;




- Ability to administer and configure a range of operating systems, with a focus on Linux, and services including Networking; Web Servers, and Relational Databases;
- Experience with DevOps and IaC environments including Ansible and Puppet.
- Understanding of Cybersecurity risks and best practices.
- Scripting skills using Python/Perl/Bash etc;
- Experience in troubleshooting and resolving technical problems;

Desirable:

- Experience in providing end user support;
- An understanding of or exposure to virtualisation technologies such as KVM, XEN, VMWARE, AWS, GCP;
- Administration of encryption technologies such as PKI, SSL, VPN;
- Experience with Linux HA and cluster concepts;
- Demonstrated working experience with large enterprise multi-vendor supported environments;

The role will be based at the Head Office in Sydney CBD and working from home under a hybrid (50/50) model.

Please note that applicants must be based in Sydney.

- Administration of storage, compute and cloud infrastructure
- Install, upgrade and patch bare metal and virtual machines using IaC practices
- Perform day-to-day troubleshooting of infrastructure related issues

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📌 System and Network Engineer (Sydney)
🏢 IT People Australia
📍 Sydney