SEEK, a growing local MSP in NSW, is seeking an experienced Helpdesk Manager to own the support services, lead technicians and deliver high-quality client outcomes.
You'll manage day-to-day helpdesk operations, balance workloads, coach your team and provide hands-on L2/L3 support for complex escalations, while aligning service with client needs and SLAs. Based in Macarthur, the role offers leadership growth and collaboration with clients as the business expands.
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📌 Helpdesk Manager: Lead Tech Team in Macarthur (Local Office) (Sydney)
🏢 SEEK
📍 Sydney
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