Job Description
/n Who We Are/n Contour was founded in 2020 by students who saw that the quality of your education was basically a lottery. Teachers stretched thin by the system, learning materials that diverse from school to school, and support that stopped the moment you left the classroom. /n We began with 5 students in a room. Today 15,000+ students have trusted Contour as their academic partners, and we've grown to 500+ team members across 10 campuses in Australia. In 2025 we ranked #8 on the AFR Fast 100 of fastest-growing companies. /n We've produced hundreds of 99+ ATARs, tutored the world-record UCAT scorer, and placed 850+ students into medical and dental schools across Australia. /n Contour is made up of three brands: /n /n
- Contour Education → academic performance in high school /n
- Contour MedPrep → entry into medical and dental schools /n
- Contour TestPrep → entry into selective and scholarship schools /n /n Contour is built by students, for students. /n What You Will Do/n /n
- Connect with interested families: Contact students and parents who have enquired about Contour, registered their interest or are eligible for follow-up after a free trial. Most outreach takes place by phone, supported by email and text. This is primarily a B2C outbound-calling sales role, but you will not be working from completely cold prospect lists. /n
- Manage new enquiries: Respond to incoming phone, email and text enquiries, understand what each family needs, explain the most relevant programs and book free trial weeks. /n
- Drive enrolments: Follow up with families after their trial,



answer concerns and clearly explain the value of the most suitable Contour program. /n
- Own your pipeline: Keep your CRM records accurate, complete follow-ups when promised and maximise every appropriate opportunity. /n
- Achieve your targets: Work towards clear activity, trial-booking and enrolment goals while maintaining an honest, student-focused approach. /n
- Improve the process: Share customer feedback and recurring questions with your Sales Team Leader to help improve the family experience and conversion process. /n /n /n This is a full time, permanent role (38 hours a week) weekdays 11am to 9pm and weekends 9am to 5pm, based at our Melbourne CBD campus. /n These are the business’s operating hours, not an expectation that you work every day or every available hour. Evening and weekend availability is required. /n What You Will Bring/n /n
- Strong communication skills, with the empathy to build real relationships with students and parents. /n
- Solution-focused, confident addressing concerns and guiding families through a decision rather than pushing them into one. /n
- Organised under pressure, able to manage multiple enquiries and follow-ups while staying focused on targets. /n




- Comfortable with CRM systems and quick to pick up new software (bonus points if you've used HubSpot before). /n
- Strong academic record through VCE or equivalent. /n
- Bachelor's degree (completed or in progress) in Commerce, Business, or a related field. /n
- Genuinely student-focused, with a real interest in helping families succeed, not just closing a sale. /n
- Retail, hospitality, call centre, or sales experience (preferred, not required). /n /n Why You Will Love It /n /n
- Competitive salary ($70,000 base + uncapped commissions + super), extra leave, EAP access, and lifestyle perks. /n
- Purposeful work, you're often the first person a family speaks to, and how you show up genuinely shapes a student's start with Contour. /n
- Real ownership from day one, your pipeline, your targets, your calls. /n
- Structured training and coaching, weekly group sessions plus personalised feedback, with a real path to Senior Consultant or leadership for those who perform. /n
- Direct access to founders, no layers of management, inside one of the fastest growing education companies in Australia. /n
- A driven, easy-going team, hardworking but genuinely friendly, no corporate politics. /n /n

How to Apply
/n If you are committed to guiding families through their educational journey, we’d love to hear from you. Application Process/n /n 1. Submit your application. /n 2. Shortlisted candidates will complete a behavioural and video interview assessment. /n 3. Suitable candidates will then be invited for an in person interview. /n /n

📌 Sales Representative (Melbourne)
🏢 Contour Education
📍 Melbourne